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Tea Tour- Officer Full-time

  at Tea Company in Darjeeling (Published at 12-09-2016)

TEA Company


Company Name, Profile, Work Culture: Reputed Company (name of Organization to be kept undisclosed)



Industry: Tea Industry



Functional Area: Sales and Customer Relations



Point of Contact for CV’s / Email ID: - 08041212005.



Number of Vacancies: 4(Male/Female)



Keywords: Tea Tour Officer, Sales Officer, Customer Relations, Customer Support, Direct Sales, Tour Operators.



Job Title / Designation: Tea Tour- Officer

Reporting to- Senior Assistant Manager

Job Description:

  • Learn about your organization’s history, products or services and keeping up to date with changes
  • Welcoming groups of tourists and conduct tea garden and factory tour and tea tasting experience. Maintain engagement of the tourists during the tour and encourage positive feedbacks.
  • Present products and membership schemes to the visitors for sales.
  • Manage and handling face-to-face enquiries from visitors courteously
  • Marketing the tea tours and services to various influencers such as hotels, tour operators, associations in the locality by visits and meetings.
  • Working with other team members in improving customer experience
  • Working together in team for improving customer service procedures, policies and standards as and when required.

Educational Qualification:

  • Graduate in any disciple
  • Background in hospitality/aviation will be preferred

Key Functions & Roles of the Candidate: 

  • 0 to 2 years of experience in sales/hospitality/aviation industry/training


Specific Skill Set: 

  • Language fluency – English, Hindi, any regional language or international language
  • Excellent communication skills, and a clear voice to speak to groups
  • Interpersonal skills of handling people and difficult situations
  • Team worker
  • Ability to present information in an interesting way
  • Good memory for facts, figures and events
  • Willingness to learn


Minimum/Maximum/ Work Experience Required: Fresher/ 2 years


Annual CTC: 100,000/-


Location(s) of Job: Darjeeling


Minimum Education Requirements: 12th Pass/ Graduation


No of rounds of Interviews: 2


Work Timings:  9am-6pm


Travel & Allowance: NA


Languages: English/Hindi/ Bengali/ Nepali


Relocation & Reimbursement: NA






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